Privacy Policy

Who we are

Our website address is: https://www.karensilkhairdressing.co.uk

What personal data we collect and why

Who we share your data with

We do not sell our user’s private personal information.

Google Analytics

Karen Silk Hairdressing utilises Google Analytics to gather and store data. The data is predominately used to help us improve this website for our visitors and it’s performance on the search engines. We use Google Analytics for tracking visitors and aggregating information about the traffic to our website. The Google Analytics privacy policy can be found here: https://policies.google.com/privacy. You can learn more about how to opt-out of tracking in Google Analytics here: https://tools.google.com/dlpage/gaoptout/. We’ve turned on the IP Anonymization feature in Google Analytics. You can learn more about this here: https://support.google.com/analytics/answer/2763052?hl=en

MailChimp

We use email marketing to communicate with customers and potential customers from time to time.
All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities. We use MailChimp for email marketing.
Mailchimp’s privacy policy is found here: https://mailchimp.com/legal/privacy/.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you subscribe to our newsletter or complete any subscription or registration forms your data will be kept indefinitely, unless of course you request it’s deleted, by email.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact/Newsletter & Sign Up forms

If you contact Karen Silk Hairdressing through its website by online form and/or email you agree and give permission to Karen Silk Hairdressing to use your email addresses for marketing its website and services. If you do not want to receive email from Karen Silk Hairdressing please inform us by email.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles and Sections on this site may include embedded content (e.g. videos, images, articles, feeds, i-frames, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities. If you subscribe to our newsletter or complete any subscription or registration forms you can contact us at any time and request we delete your details/data.

Additional information

How we protect your data

The security and reliability of our service is our number one priority. Prevention is best when it comes to security, and as a first step, we follow all WordPress Code Standards in the plugins that we use. All staff only have access to systems that are directly required to complete the functions of their job.

What data breach procedures we have in place

Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.

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ADDRESS

268A High Street, 
Batheaston, Bath BA1 7RA

0779 617 0061

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