Who we are
Our website address is: https://www.karensilkhairdressing.co.uk
What personal data we collect and why
Who we share your data with
We do not sell our user’s private personal information.
We use email marketing to communicate with customers and potential customers from time to time.
All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities. We use MailChimp for email marketing.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you subscribe to our newsletter or complete any subscription or registration forms your data will be kept indefinitely, unless of course you request it’s deleted, by email.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact/Newsletter & Sign Up forms
If you contact Karen Silk Hairdressing through its website by online form and/or email you agree and give permission to Karen Silk Hairdressing to use your email addresses for marketing its website and services. If you do not want to receive email from Karen Silk Hairdressing please inform us by email.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities. If you subscribe to our newsletter or complete any subscription or registration forms you can contact us at any time and request we delete your details/data.
How we protect your data
The security and reliability of our service is our number one priority. Prevention is best when it comes to security, and as a first step, we follow all WordPress Code Standards in the plugins that we use. All staff only have access to systems that are directly required to complete the functions of their job.
What data breach procedures we have in place
Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.